ABOUT UPTERO

Your UK partner for INNO fusion splicers and fibre test equipment

Uptero is the exclusive INNO Instrument distributor and service
centre for the United Kingdom and the Republic of Ireland. We sell, hire and repair fusion splicers, cleavers, OTDRs and accessories, a UK service centre and a team with more than 15 years of
experience in fibre optics.

15+

years of experience in the fibre optic industry

OUR STORY

More than 15 years in fibre. Every INNO model known inside out.

Our team has worked in the fibre optic industry for more than 15 years. In that time we have got to know every INNO Instrument model from the ground up. We know how each one is built, how it behaves in the field and what it needs to keep working day after day.

We combine a solid grounding in fibre optic theory with years of hands-on work on site. That means we can help you set up and organise your work properly, whether you are an engineer at the closure, a supervisor planning the next build or a director deciding where to invest.

Those 15 years are more than a number. They are the stories of the engineers and companies we have helped, the faults we have tracked down and the equipment we have brought back into service. Machines from all over the world have passed through our hands, and we have worked alongside technicians on every continent. So when you bring us a problem, the chances are we have seen it before and know how to solve it quickly.

We have also worked inside INNO Instrument and helped to build what the brand is today. That insight lets us match INNO's products and services to the way you actually work, so your investment in equipment pays for itself on the job. Uptero is here to help your business grow.

2011

Our team begins working in the fibre optic industry, supporting INNO users in the UK and beyond.

2021

INNO Instrument UK opens with a UK office, local stock and a service centre for warranty and standard repairs.

2021–2026

The service centre becomes the main support point for INNO users in the UK and Ireland, handling around 50 repairs and
services every week.

1 Oct 2026

Uptero launches as INNO Instrument's exclusive distributor and service centre for the UK and the Republic of Ireland.

ABOUT US

A growing team, with the people you already know

At Uptero we share a common goal, but we are also a team that enjoys what we do and enjoys working together. That is why the same people have worked side by side for years.

We see that as one of our biggest successes. A team that stays together shows that people want to work with us, and it means the relationships we build with our customers are made to last too.

Uptero is growing, and the people you know are still here. When you call us, you speak to the same faces who have looked after your equipment all along, now joined by new colleagues who share the same standards.

WHY UPTERO

What you can expect from us

We keep things simple. Fast answers, equipment when you need it and repairs done properly the first time.

  • A UK service centre
  • Genuine INNO parts
  • A direct line to INNO
WHAT WE DO

Everything your splicing teams need, in one place

From the day you buy a splicer to the day it needs a service, you deal with one UK team.

Every INNO model, from the ground up

We know the design, the software and the weak points of each splicer, cleaver and OTDR in the range.

Theory and field
experience

Fibre optic knowledge backed by real work on site, so our advice holds up in practice.

Problems solved
worldwide

Equipment from around the world and technicians on every continent have taught us how to fix faults fast.

Equipment that pays its way

Inside knowledge of INNO helps us match the right kit to your work, so your investment earns its keep.

WHO WE WORK WITH

Trusted by the teams
building UK full fibre

Our customers range from the national contractors delivering full fibre programmes for major UK network operators to smaller specialist splicing teams and independent engineers.

Whether you run one splicer or a fleet of hundreds, you get the same service and the same people on the phone.

STANDARDS

Quality and the environment

We are working towards ISO 9001 quality management and ISO 14001 environmental management certification. Our Quality and Environmental Policies are signed by our Managing Director and shape everything we do, from how we repair equipment to how we handle packaging and waste.

Company name

Uptero Group Ltd

Company number

17451121 (registered in England and Wales)

Office and service centre

Unit G10C, Frome Business Park, Manor Road, Frome, BA11 4FN

Phone

+44 (0)1793 239693

3 working days

Standard repair turnaround at our UK service centre

Next day

Same or next working day dispatch from UK stock

UK & Ireland

The same terms and service across both